The service is built around the concept of, “trying to do the job of a rep without the visit”.
Many people try categorising our service into, “telesales or telemarketing” it is a lot more than that.
Our initial data analysis is far more detailed in comparison to an organisation that is simply undertaking telesales or telemarketing. Our segmentation, data analysis and capture of data is part of what we do and this enables us to present your customers with a far more professional, detailed and segmented approach than simply trying to get a sale or glean information. We are building long-term relationships with your customer base.
In addition to the level of sophistication we adopt in making and analysing the calls, we also have a far higher frequency of contact than a rep. A high proportion of our business is making calls to independent/convenience or smaller outlets, or outlets that have a particular niche where a rep might not visit more than two or three times a year. The average call rate on our Virtual Territory is 5.6 times per month. This means in comparison to even a four-week call cycle, we are upping the level of frequency in which your customer hears your name or your brand.
The combination of a higher level of sophistication and an increase in frequency make sure that we can increase your sales. Some clients have seen a five fold increase while others have seen forty percent increase in sales year on year.