Solutions

At Konnexx, our philosophy is that a telephone is a marketing tool that compliments the client companies marketing mix. It allows marketers to actually practice what they preach.

It is a way of contacting the customer, understanding them better and making sure that the client company is providing them with what they want, profitably.We want the telemarketers to be polite, well trained and have standards that fit in with the listener. We have ample solutions available to suit your business and it’s requirements.

OUR SOLUTIONS

VIRTUAL TERRITORY MANAGEMENT

Introducting a cost-effective system that allows the existing sales force to create excellent relationships with current clients and increase sales.

DATA CLEANSE & QUALIFICATION

Data cleansing and qualification provides your business with the ability to see your customer base in much greater detail to segment and target different areas.

PROMOTIONAL SELL-IN

Promotional sell in allows us to ensure your product or service is available when it’s needed. We manage your businesses campaigns effectively and effciently.

MYSTERY SHOPPER

Our mystery shopping telephone service provides an extremely effcient way of measuring and improving on the quality of service that is being delivered by your team.

INBOUND CALL HANDLING

Give your potential and current clients the first class customer service they deserve. Our inbound call service gives an excellent first impression, every time.

TELEPHONE TRAINING

Drive your business forward from the first conversation. We improve on individual skill sets to improve listening, questioning, empathising and managing.

EBOOK

We’re often asked by our clients to ‘look over our Marketing Mix’. Take a look at our eBook to discover what the marketing mix is and how it should be used.

BUSINESS PLANNING

At Konnexx, we strive to help you improve your business and assist you to make the right choices, at the right times. Take a look at our top business tips.

INVESTMENT

At Konnexx, we provide plans for any of business, ranging from a small company through to a national chain. Contact us today for a free quotation that’ll last for 30 days!